Email and PIM Settings

This chart summarizes settings that control how email and PIM (calendar events, contacts, and tasks) are synchronized to the device.  Some settings are configurable on the device.  Others are configurable through the NotifyLink Client WebInstructions for accessing the Client Web

Below is a list of the settings and where they can be configured.

 

Configuration Settings

Description

Configurable via:

Filters

Filters messages sent from the server

NotifyLink Client Web:
Mailbox > Filters

Folder Mirroring

On the web Folder Mirroring is automatically enabled.

Select email folders to be synchronized to the device.  Users may choose Sent, Trash, Drafts, or custom folders.

You must also select the mail folders on the device via TouchDown.

See Selecting Email Folders

NotifyLink Client Web:
To select folders: Mailbox > Folders

 

TouchDown:
Settings > Advanced > Choose Folders

Notification ON/OFF

Enables/Disables NotifyLink message notification.  Restarts/Suspends retrieval of Email from the server.

NotifyLink Client Web:
General > Control Options

Message History

Number of days a message is available on the device.  Choose from 1 or 3 days, 1 or 2 weeks, 1 month, All or Custom.  If you choose All, the device will synchronize 180 days worth of email.  This also works as a cleanup to manage message quantity.  Cleanup will take effect within 24 hours of the scheduled delete. 

TouchDown
Settings > Advanced > Message History

 

Calendar Sync Range

Set the calendar synchronization range - how far back and ahead to sync calendar events.  This also works as a cleanup to manage calendar event quantity on the device.

Look-back is pre-set on the device at 2 weeks.   At this time, it cannot be changed. 

Look-ahead is set from the client web. Default is 26 weeks.  Choose from 1 to 104 weeks.

 

NotifyLink Client Web: 
PIM > Calendar > Synchronization Range

Choose Address Books

If the groupware server supports multiple address books, you can select several address books or a different address book to synchronize.  Contacts from the chosen address book(s) will synchronize to the corresponding address book folders in the TouchDown application.

You must also select the address book folders on the device via TouchDown.

See Multiple Address Books.

NotifyLink Client Web:
PIM > Contacts > Choose Address Books

 

TouchDown:
Settings > Advanced > Choose Folders