Account Setup Instructions

Setup Your NotifyLink Account on the Device

Since the NotifyLink server has the ability to communicate via the Microsoft ActiveSync protocol, you use the Exchange ActiveSync account setup procedure on the device to create your NotifyLink account. Though field descriptions may be labeled “Exchange,“ keep in mind that you will always enter credentials associated with your NotifyLink account.

Before you Begin:

• Verify that folders are selected for mail synchronization. Access the NotifyLink Client Web to check whether the Drafts and Sent Items folders are selected for processing. Not having these folders selected may cause the mailbox to crash when opening messages. Note that GroupWise users may also need to create a Drafts folder. See Knowledge Base article for instructions on selecting folders.

• Obtain your Authentication Password. During the account setup process, the software will prompt for “Password.” This is not your mail password, but the Authentication Password assigned to you by your NotifyLink administrator. Consult your administrator for this password or log into the NotifyLink Client Web and select, General > Device, to view the stored password. See Accessing the NotifyLink Client Web.

Gather the following information

Please note that the instructions documented and the screen shots included in this section and throughout this guide may vary by device model. The following information is what is required to setup your NotifyLink account, although the order in which you enter the information may vary across devices.

Gather the following information prior to setting up your NotifyLink account on your device. You may need to consult your NotifyLink administrator for the mail server name and authentication password.

When you are prompted for:	Enter:
Server	The external address or domain name of the NotifyLink server. (It is best to use a domain name, as opposed to an IP address.)
Domain	Nothing. Leave the domain blank or enter ‘Notify’ if an entry is required.
Email address	Your email address on the groupware server.
Username	Your full email address.
Authentication Password	A password generated from the NotifyLink Enterprise Server identifying you as an authorized NotifyLink user. Consult your NotifyLink administrator for this password.

From the Android Home screen, select Settings > Accounts & sync (or Accounts).

Tap the Add account button.

At the prompt to specify the type of account you want to set up, select Corporate.

Step 1:

Begin configuring your account by entering the following information (some device models do not require this step):

Email Address – Enter your email address.

Password – Enter the NotifyLink Authentication Password given to you by your administrator.

Tap Next to continue.

Step 2:

The fields on the Server settings screen may be pre-populated with information obtained from the credentials you entered in the previous screen. Enter or edit the following:

Domain – Leave the domain blank or enter ‘Notify’ if an entry is required.

Username – Enter your full Email address for the Username

Password – Enter the NotifyLink Authentication Password given to you by your administrator.

Server – Enter the address of the NotifyLink server

NotifyLink On Demand users, enter the server address noted in your welcome letter.

Step 3:

If your server uses SSL encryption, check the box beside
Use secure connection (SSL).

Note: An SSL certificate must be installed on your web server in order for you to use SSL. Check with your administrator to determine if this feature is available to you. NotifyLink On Demand users should check the box, as SSL certificates are installed on all on demand servers.

Note: If the option, Accept all SSL certificates is displayed, leave it disabled unless your administrator instructs you to enable it.

Tap Next.

Step 4:

Accept any security prompt that references NotifyLink or the NotifyLink server.

Step 5:

The Account options screen appears.

Make the account preference selections. Please note that the options will vary by device model.

Email checking frequency – choose direct push or a scheduled push option

• Automatic (Push) – the direct push setting

• Every 5, 10, 15, or 30 minutes – scheduled push options

• Every hour – scheduled push options

For Amount to synchronize – This is the number of days a message will be available on the device. This serves as message cleanup tool that manages email quantity on the device.

• 1 or 3 days

• 1 or 2 weeks

• 1 month

Check the appropriate boxes:

• Send email from this account by default
Check this to make your NotifyLink email account the default email account from which you send messages.

• Notify me when email arrives
Check this to receive a notification in the device status bar when mail arrives.

• Sync contacts from this account
Check this to synchronize contacts

• Sync calendar from this account
Check this to synchronize calendar events.

Tap Next.

Step 6:

You can give the account a name if you wish or skip it and tap Done.

You will see your account listed on the Accounts and sync settings (Accounts) screen or an account activation screen may appear.

Step 7:

At the activation screen, tap Activate to complete your account setup.

Note that existing data on the device will be selected and replaced with email and PIM retrieved from the server.

Go to the Settings section to learn about

selecting preferences and configuring your account.