Security Settings

 

SSL

SSL is an encryption protocol for data-in-motion between the device and NotifyLink server.  An SSL certificate must be installed on the web server in order for you to use SSL.  Check with your IT administrator to determine if this feature is available to you.  (SSL is available to NotifyLink On Demand users, as all On Demand servers are equipped with SSL certificates.)

You may enable the SSL encryption when you create your Exchange ActiveSync account.

 

You may also enable/disable SSL encryption at a later time through the device settings.

Instructions for editing the SSL setting:

1.   Select Settings > Accounts & sync.

2.   Select your account.

3.   Tap Account settings > Incoming settings.

4.   Check or uncheck the Use secure connection (SSL) box.

Note: The Accept all SSL certificates box should be left unchecked unless your administrator instructs you to do otherwise.

5.   Tap Next.

 

Password, Lock, and Wipe Features

Instructions in this section are intended as general guidelines.  Actual processes and locations may vary by device.  Please consult the device manufacturer’s user guide for more information.

 

Required Password and Inactivity Timeout

If your organization’s mobile security policy requires that your device be password protected, you will be prompted to create a password.  You may be required to enter a password that follows a specific length or pattern.

The password can be updated from the device’s security settings:  Select Settings > Location & security > Set up screen lock.

The device will lock after the specified Inactivity Timeout interval.  You must enter your unlock password to access the device. 

 

Changing Your Password on the Device

To change your password, select Settings > Location & security > Change screen lock.

 

Wipe on Failed Unlock Attempts

Wipe on Failed Unlock Attempts is a security feature that limits an unauthorized user’s ability to guess your unlock password.  Functionality of this security feature is device dependent.

If the device supports this feature, it will allow only so many attempts before it will delete all data, accounts, and applications from the device, but it will not erase the SD card.

 

Remote Wipe

In the event that your device is lost or stolen, contact your IT Administrator as soon as possible.  The administrator has the ability to issue a Remote Wipe security command to the device from the NotifyLink Administration Web.

The remote wipe will delete all data, accounts, and applications from the device, but will not erase the SD card.

 

Data-at-Rest Encryption

If the Require Device Encryption policy on the NotifyLink Enterprise Server is enabled and the device model supports this feature, personal data stored on the device will be encrypted.

In addition, tablet devices running OS 3.0 will encrypt the personal data stored on the device.  Please note that the initial encryption process for OS 3.0 devices takes approximately one hour.  A dialog box displays while the data is encrypting.