Email Folders

 

All folders can be accessed from the message list screen.  Select View Folder from the menu and choose a folder from the folder tree.

 

 

Folder		Description
* An asterisk indicates that the folder permits moving a message from another folder into it.
Incoming	This folder exists for the convenience of having a place to view all incoming messages that have been delivered to various folders (Inbox or mirrored folders).  All messages that have not been deleted or saved can be viewed from here, as well as from the folders into which they were delivered.  The Incoming folder has a special icon and is always the first folder in the folder tree.    TIP: To see the folder into which a message was delivered, highlight the message and select Location from the menu.
Inbox*	Newly received, unread messages are stored here, as well as any read messages with which you may still wish to work.
Sent Items	Sent messages are stored here.
Outbox	Pending outgoing messages are stored here. These are messages you have completed that are waiting to be sent.  Outbox messages are sent every 30 seconds or when you perform an on-demand synchronization (Get/Send).
Drafts	New messages that you aren’t finished composing or wish to hold for sending later are stored here.
Deleted Items	All messages deleted from your other mailbox folders are stored here.
Saved*	Stores messages you wish to save.  Moving messages here keeps them exempt from the email cleanup routine.
Custom Folders*	Folders you have created and set to be mirrored on the device.

 

Folder Functionality

The folder list may contain native email folders as well as custom folders you have created on the server and set to be mirrored on the device.  You cannot add or rename folders on the device. 

Folder functionality is dependent on the configuration of the Folders settings on the server.  Any folder on the server may be selected for processing.  If a folder is selected, its contents will be synchronized to the device Inbox. In addition, if Folder Mirroring is enabled, the folders selected for processing and their contents are synchronized to the device.  Thus enabling Folder Mirroring is what causes custom folders to appear on the folder list.

 

How to Set Up Folder Mirroring

You must complete these steps from the NotifyLink Client Web

Select the Folders to Process

Select the folders whose contents you wish to synchronize to the device.  (If Folder Mirroring is enabled, the folders themselves will also be synchronized to the device.)

1.  From the Client Web, Select Mailbox Properties > Folders.

2.  Check the box beside each folder whose mail you wish to synchronize to the device.

3.  Select Apply Changes, then Close.

 

Activate Folder Mirroring

Enabling Folder Mirroring causes the folders you have selected for processing to be synchronized to the server.  If Folder Mirroring is disabled, the contents of the folders you have selected for processing will synchronize to the device Inbox.

1.  From the Client Web, select General > Control.

2.  Check the box beside Enable Folder Mirroring.

3.  Select Apply Changes, then Close.

 

Moving Messages to Another Folder

Select Move To Folder from the Message List menu.  This will launch the folder tree from which you may choose the destination folder.  Only the folders that allow messages to be moved into them are displayed.  These folders are: Inbox, Saved, and any user-defined folder synchronized to the device.

 

Searching Your Messages

To search for a message, select Search from the Message List menu.  You can search for a message using any of the search criteria listed here:

•      Name

•      In (Any Address Field, From, To, Cc, Bcc)

•      Subject

•      Message

•      Type (All, Incoming, Outgoing, Meeting Invitation)

•      Status (All, Draft, Error, Pending, Sending, Sent, Read, Unread)

•      Importance (All, Low, Normal, High)

 

Folder Screen Menu Options and Shortcut Keys

The Folder Tree screen has its own menu with the following options.

 

 

Menu Option	Description	Shortcuts
Collapse	Collapses the currently highlighted expanded folder, hiding the subfolders.	Spacebar
Expand	Expands the currently highlighted folder if it contains subfolders.	Spacebar
Collapse All	Collapses all folders that contain subfolders.	Spacebar
Expand All	Expands all folders that contain subfolders.	Spacebar
Select	Selects the currently highlighted folder.	Enter
Find Folder	Prompts for a search string, then searches the folder tree for all folders matching it.  Focus is moved to the first match.	F
Find Next	Moves focus to the next search result when more than one item is found by a folder search.	N
Synchronize Folders	Requests an updated folder structure from the server.  When a request is being processed the screen title will display “Synchronizing …” The title returns to its original text when processing is complete.
Close	Exits the screen.	Esc
	Page Up/Page Down (Scrolls in increments of 10.)	Alt + Trackwheel
	Moves to the first folder in the tree.	T
	Moves to the last non-expanded folder in the tree.	B

 

Hint:  On devices where multiple characters share the same key, press the Alt key to use the second letter as a hotkey.  Example:  To use ‘N’ for Next, you would press Alt+N.