NotifyLink Device Client Requirements

 

Service Requirements

Your device will require one of the following:

•      Cellular connection supporting data transmission through your mobile service provider. 

•      WiFi connection with internet access.

Please refer to your device User Guide or contact your carrier/manufacturer for help in configuring this service.

 

Memory Requirements

•      1.8 MB of free space is required to install the NotifyLink application.

•      Additional memory is needed to download and store email, calendar events, contacts, and tasks.

 

BlackBerry Operating System (OS) Requirements

•    BlackBerry® OS versions 4.5 – 7.1

OS Updates.  Any time you update NotifyLink, make sure you have the latest operating system software available for your device as well, since the OS update may unlock NotifyLink functionality that is compatible with newer OS versions.  See also Knowledge Base article.

 

 

                        Verify the Requirements on Your Device    

Check the OS version on which your device is operating

Go to Options > Device > About Device Versions. 

Check Available Memory

Go to Options > Device > Device and Status Information.  

Check whether your device has been provisioned for data connection

Test #1: If you can connect to the internet from the browser, chances are you are data provisioned.

Test #2:  Check whether your device supports BlackBerry Internet Service (BIS).
From the Home screen select Options > Advanced System Settings > Service Book.  If there is a service book called, IPPP for BIBS [IPPP], the carrier supports BIS and the device is data provisioned.

Check whether your device is WiFi equipped

If your device is equipped with network connection alternatives (WiFi, Bluetooth, etc.) you will see an option called Manage Connections on the device’s main screen.  If the device only has an option to Turn Wireless On/Off, this indicates that the device does not offer connection alternatives.