Registering Your Device

 

The registration process identifies you as a valid user on the NotifyLink Enterprise Server and allows you to begin using NotifyLink to synchronize the data between your device and the server.  Registering the device consists of:

•      Entering your Email Address and an Authentication Password

•      Choosing a Network Setting appropriate for your device.

•      Performing an initial PIM synchronization. 

 

 

The Authentication Password... is a password generated from the NotifyLink Enterprise Server indentifying you as an authorized NotifyLink user.  You are required to enter the Authentication Password only when registering the device.  The device stores the password and uses it each time it Consult your NotifyLink administrator for this password. You can also find your authentication password on the NotifyLink Client Web.  From the Web, choose General > Device

 

Changing the Authentication Password.  Before you register your device, you may wish to set your authentication password to something other than the default.  It is not necessary, but some administrators may direct you to change the password as an additional security measure.  See the instructions for changing your authentication password below.

 

To Register:

 

Once the NotifyLink installation is complete, you can create and register your user account. 
Email and PIM synchronization will not begin until you are registered.

 

 

The registration screens have User Assistance  
 Select Show Help from the menu to display help text.

 Watch the Video

 

          

 

To Begin

Select the NotifyLink icon from your BlackBerry menu

 

Hint: It may be located in either the Downloads or Applications folder.

NotifyLink Icon

Step 1:

Enter your Email Address and Authentication Password.

Email Address – Your address on the groupware server.

 

Authentication Password – A password generated from the NotifyLink Enterprise Server indentifying you as an authorized NotifyLink user.  Consult your NotifyLink administrator for this password.

                                                      

 

 

Advanced screen

Step 2:

At the Network Setting field, choose the network type NotifyLink uses when opening network connections.  The default is Auto Detect which automatically chooses an appropriate network setting based on available services. 

•      Accept Auto Detect and prioritize the connection types from the Advanced… screen, OR

•      Select a specific Preferred Network type.

Hint:  If you intend to use Direct Push synchronization, you must use TCP network provisioning.  See more on Auto Detect functionality and requirements here.

From the Advanced… screen, you may also set your preference for the Automatic Radio Cycle.  If attempts to open a network connection consistently fail, the device will:

•      Prompt you before it cycles the radio off and on (Prompt)

•      Automatically cycle the radio (Yes)

•      Display a dialog advising you to restart manually (No)

 

 

Prioritize Connection Types for Auto Detect:

On the Network Setting Advanced screen, highlight the Auto Detect option, press the menu key, and select Edit.

Use the arrows to change the priority of the connection types used or move them into the Do Not Use area.

Select Save from the menu.

 

 

 

Step 3:

Under PIM Load, select the types of PIM items (Calendar, Contacts, Tasks) to synchronize. Choose whether you wish to:

•      Replace Device Items – Deletes items currently on the device and replaces them with items synchronized from the server.

•      Merge Items* – Merges the items that currently exist on the device and server together in both locations.

•      Load without Merging* – Loads items from the server onto the device without sending existing items on the device to the server.

•      Do Not Load – Prevents this item type from synchronizing.

*A note about Merging and Loading:  When items exist on both the server and device, choosing to Merge Items will result in duplicates on both the server and device.  Choosing to Load without Merging will result in duplicates on the device.

 

Step 4:  

 

Select Register from the menu to initiate the registration.

 

 

If you have chosen to replace any of the PIM items (Calendar, Contacts, or Tasks), a warning appears indicating that any items currently on the device will be deleted.

Before continuing, you may wish to backup important items that will be lost in this process.

When you are ready to proceed, select Yes.

 

 

You will see a security prompt which asks you to give the NotifyLink application permission to run.

With any NotifyLink related security prompt, do the following:

1.  Check the box titled, Do not ask again.

2.  Select the Allow button.

Registration will fail if you deny this connection.
See Authentication Failure.

 

 

You will see the device Inbox once the registration is completed.

Check the top-left corner to verify that the correct time and date are showing along with the Username that you entered.

The Inbox will populate as the device completes its first synchronization cycle.

 

 

 

 

 

You are now registered with NotifyLink. 

Visit the NotifyLink for BlackBerry Resource Portal to learn more about NotifyLink and access other helpful NotifyLink resources.

 

 

 

 

More:

Changing Your Authentication Password

Authentication Failure

SSL Support