To Download, Open, or Save an Attachment

Attachments > Downloading, Viewing, and Saving Attachments

To Download, Open, or Save an Attachment

Download and Open the Attachment

1. Open the message and select Download Attachments from the menu. A list of attachments displays.

Message List Menu: Attachment Option

Attachment List

2. Choose the attachment you wish to download and select Retrieve from the menu. A progress bar displays while the attachment is downloading.

NOTE: If an application that can open the attachment is not installed on your device, an error message displays informing you that the attachment is not supported and cannot be downloaded.

NOTE: Password protected .doc and .xls files cannot be retrieved with DynoPlex.

3. Once the download is complete, the attachment opens with the appropriate application for file type. The following chart lists the applications that can be used to open the various types of files:

File Type	Documents To Go® Users	DynoPlex^TM Users
MS Word documents	Word To Go	Word Viewer, eWord
MS Excel documents	Sheet To Go	Excel Viewer, eCell
Text files	NotifyLink	NotifyLink, ePad
Adobe Portable Document Format files	PDF To Go or BeamReader (Applications must be purchased)	PDF Viewer
MS PowerPoint documents	Slideshow To Go	PowerPoint Viewer
Image files	Image Viewer, Media

Editing Word and Excel Attachments

If you intend to edit Word or Excel files, they must be opened with a registered copy of eWord or eCell or a purchased copy of Documents To Go Premium Edition.

Display the attachment list screen again, select the downloaded attachment. From the popup menu, select the application with which to open and edit the attachment. The menu only displays applications that support the type of attachment selected.

Saving an Attachment File to the Device

1. Select the attachment from the attachment list and select Save As from the menu.

2. Choose where to save the attachment. Select:

• eFile - to save to the eFile file system (eFile will only allow viewing/editing for .doc or .xls files)

• Device - to save to the native device file system or SD Card

Note: If saving to the native device file system, select Device, then choose the file path /store/home/user/.

When the save is complete a dialog displays showing the location of the file. The downloaded attachment data moves to the file system storage location.

CAUTION: Do NOT save attachments to the /Local/NotifyLink directory in the eFile file system. It is a temporary directory for the NotifyLink application and is used when viewing attachments that have not been saved to the eFile application. The NotifyLink application periodically deletes any file in this directory that begins with the ‘~’ character.