Enable Password Recovery

 

Supported On:

Setting Label

Exchange Server 2010/2007

Enable Password Recovery

 

This option enables password recovery for the mobile device.  Users can generate a temporary recovery password from the device if they have forgotten its unlock password.  They can look up the recovery password using Outlook Web Access (OWA).  In addition, an administrator can look up the recovery password via the Exchange Management Console (EMC).

This feature requires ActiveSync protocol version 12.0 or 12.1.

To enable this feature in Exchange
From the EMC, select the Client Access node under Organization Configuration in the navigation tree. Right click on the policy and choose Properties, then choose the Password tab.  Check the Enable Password Recovery option.