Adding Users
Users can download and install the NotifySync software over-the-air. As long as seats associated with the license are available, a user may register a device with the license key and their mail server credentials.
Refer users to the NotifySync for BlackBerry user guide for installation and registration instructions.
User Changes
If a user obtains a new device or is no longer using NotifySync, his/her NotifySync account must be deactivated so that the seat is made available for re-registration on another device or for redistribution to another user. Users can be deactivated from the following web site or by your sales representative.
To deactivate a user
1. Access the web page at www.notifysync.com/deactivate
2. Enter the license key (found in Account Settings) and the device PIN (found in Device Info) or the username/domain (found in Account Settings).
3. Click Submit.
Existing users who have obtained a new device
• Deactivate the user’s account as outlined above. This frees up the license seat.
• Download and install NotifySync on the new device and register it. The NotifySync registration server will obtain the new device PIN.
• Uninstall NotifySync from the first device. This removes the NotifySync application and all the application data files.
Provision a device previously used for another NotifySync account
• On the device, select the NotifySync icon, then select Preferences > Account Settings.
• From the Account Settings menu, select Delete Account. This will delete the user account and remove any Email associated with it from the device.
• Reregister the device with the new user’s information. During the registration process enable synchronization for Calendar, Contacts, Email, and Tasks. Enabling Calendar, Contacts, and Tasks will remove all old PIM data from the device and allow the new user’s PIM data to load and synchronize.
User Preferences/Policies
Users may set options for customizing the functionality of NotifySync through the NotifySync Preferences menu on the device. Users should be instructed to set preferences so that they are in line with the policies outlined by their organization. Refer users to the NotifySync for BlackBerry user guide for instructions on setting user preferences.
Policies set for devices using ActiveSync may not affect NotifySync users. See Supported ActiveSync Protocol Security Policies for more information.
Users Can Backup the Preferences/Policies. If a user is changing devices, the preferences can be saved to a storage card and restored on a different device during its registration.
1. On the old device, open NotifySync and press the menu button.
2. Select Preferences > Account Settings.
3. Press the menu button and select Backup Configuration.
4. Remove the storage card and insert it in the new device before you register the NotifySync app on it.
5. At the first registration screen (on the new device), press the menu button and select Restore Configuration.