Description
Remote device wipe is a feature that enables the administrator to issue a command, from the ActiveSync server to the NotifySync user’s device, to delete data the next time the device connects to the server. The feature is intended for use when a device is lost, stolen or otherwise compromised, or when a device must be reassigned to another user.
Function
When NotifySync receives the remote wipe command through the ActiveSync protocol, from a Microsoft Exchange server, remote wipe removes the NotifySync user account, all NotifySync mail data, and all PIM data (calendar, contacts, tasks) from the device. It also wipes all data from the SD card.
Exceptions
Remote wipe commands sent from mail server systems that adhere to the supported ActiveSync protocol versions may function similarly. There are known exceptions, however, where remote wipe may not function to the extent described above. Other systems may not support the remote wipe feature at all. Consult the mail server documentation for further information.
• On Kerio MailServers, remote wipe does not function to the full extent as described above. Issuing a Remote Wipe from the Kerio mail server will wipe only email and PIM data from the device.
• Zimbra Collaboration Suite does not support the Remote Wipe feature.
The following resources may be helpful:
Microsoft Exchange Server 2010
http://technet.microsoft.com/en-us/library/bb124591.aspx
Microsoft Exchange Server 2007:
http://technet.microsoft.com/en-us/library/aa998614.aspxhttp://technet.microsoft.com/en-us/library/aa998614.aspx
Microsoft Exchange Server 2003 SP2:
http://www.microsoft.com/technet/solutionaccelerators/mobile/deploy/msfp_8.mspx
http://technet.microsoft.com/en-us/library/aa995996(EXCHG.65).aspx
http://technet.microsoft.com/en-us/magazine/2006.01.staybetterconnected.aspx
Kerio:
http://www.kerio.com/manual/kms/en/sect-activewipe.html