License Requirements
There is a license key associated
with the GO!NotifySync application. You may need this license key
to register your device. Check with your Administrator.
Licenses can be
purchased by contacting Globo Mobile Technologies Inc. at sales@notifycorp.com or 408.777.7930.
Service Requirements
You will need one of the following:
• Cellular connection supporting data transmission.
• WiFi connection with internet access.
Please refer to your device User Guide or contact your carrier/manufacturer for help in configuring this service.
Memory Requirements
• 1.8 MB of free space is required to install the GO!NotifySync application.
• Additional memory is needed to download and store email, calendar events, contacts, and tasks.
BlackBerry Operating System (OS) Requirements
BlackBerry® OS versions 4.5 – 7.1
Supported Groupware Servers
The GO!NotifySync application synchronizes Email and PIM items with groupware servers supporting the Exchange ActiveSync® protocol. See Knowledge Base article for details.
Note: If you are synchronizing with a Microsoft Exchange 2007 server that has been upgraded to Service Pack 1, please read Knowledge Base article.
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Verify the Requirements on Your Device | |
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Check the OS version on which your device is operating |
Go to Options > Device > About Device Versions. |
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Check Available Memory |
Go to Options > Device > Device and Status Information. |
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Check whether your device has been provisioned for data connection |
Test #1: If you can connect to the internet from the browser, chances are you are data provisioned. Test #2: Check whether your device supports
BlackBerry Internet Service (BIS). |
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Check whether your device is WiFi equipped |
If your device is equipped with network connection alternatives (WiFi, Bluetooth, etc.) you will see an option called Manage Connections on the device’s main screen. If the device only has an option to Turn Wireless On/Off, this indicates that the device does not offer connection alternatives. |