Lock Settings

Lock Settings give you the ability to activate a variety of lock features on your device, which can automatically secure your device in the event that it is lost or stolen. 

You cannot enable the lock security features unless you have set an unlock password for the device under Password Settings.

Lock Behavior.  The password you define in Password Settings unlocks the device.  While the lock is imposed, you will not be able to access device applications.  You will be able to receive calls, but you can only make outgoing emergency phone calls if you have enabled the Emergency Call feature through Emergency Settings

When you enable the Inactivity Timeout or Challenge Timeout, you will be prompted to update Emergency Call numbers.    The following dialog will display when you enable the timeout locks.

  

 

Help 2This settings option has User Assistance  
 Select Show Help from the menu to display help text.

 

 

1.  Open NotifySync and press the menu button.

2.  Select Preferences > Security Settings > Lock Settings.

3.  Define the lock settings described below:

Lock Setting

Description

Limits

Default

Inactivity Timeout


Interval (in minutes)

Check to enable and enter number of minutes before the device locks due to inactivity.  Must be less than the Challenge Timeout.

When enabled this will also cause the device to lock when powered on, requiring a password entry to unlock.

If a security policy is sent to the device, the timeout in the policy will be the maximum timeout you can set.  EX: If the policy’s inactivity timeout is 20 minutes, you may set the timeout on your device to any value between 1 and 20.

1-60 min

10

Challenge Timeout


Timeout (in minutes)

Check to enable and enter the number of minutes before the device locks.  This lock is initiated regardless of inactivity and is intended to challenge the use of the device if it is lost or stolen.  It must be greater than the Inactivity Timeout.

10-300 min

60

Password Echo


Number of attempts

Check to enable and enter the number of password entry attempts before the last password you typed is unmasked.  This serves to inform you of the entry error you are making (i.e. caps lock is on, transposing characters, etc.)  It should be less than the Wipe on Failed Unlock Attempts.

1-15 times

9

Wipe on Failed Unlock


Number of attempts

Check to enable and enter the number of failed unlock attempts before all account information, email and PIM (calendar, contacts, tasks) is wiped from the device and SD card.  This limits the chances an unauthorized user has to guess a password.

To prevent a device from accidentally wiping, a popup displays three attempts prior to the wipe, requiring you to enter a displayed codeword before continuing to enter passwords.

5-15 times

10

Duress Notification


Email

Check to enable and enter an Email address to which a duress notification will be sent.

User activates the duress notification if he/she is forced to unlock the device under duress by entering the password in an altered format (shift all characters to the left).  EX: If lock password is “guarddog”, the duress password is “uarddogg”.

A high priority Email notification is sent to the specified Email address with the Subject: “NotifySync Duress Notification.”  The notification is completely hidden from view.  It does not appear in the device’s Outbox, Sent Items, or Deleted Items folders.

Email address format

None

Wipe Device on Duress

If enabled, a wipe occurs when a Duress Notification is issued, deleting all account information, email and PIM from the device and SD card.  This option is exposed only when Duress Notification is enabled.

-

Disabled

Lock Message

The message that displays whenever the device goes into a locked state.

500 characters

None

4.  Select Save from the menu.