Wired Installation

 

Before you Begin a Wired Installation

•      Review the NotifySync Device Client Requirements section thoroughly.

•      Create other personal Email accounts (BIS accounts such as, gmail, aol, yahoo, etc.) and delete the CICAL service book(s) from the device before you install NotifySync.  This is a key step in avoiding calendar synchronization issues later.  See knowledge base article #314 for details.

•      Disable the Content Protection option on your BlackBerry as it will prevent NotifySync from accessing the Contact, Calendar, and Task information stored on the device.  From the BlackBerry Home screen, select Options > Security Options > General Settings and disable Content Protection.

•      Set the device to the language of your choice prior to installing NotifySync (Options > Language).  Doing so will ensure a more complete language conversion.

•      Backup your device.  If your device contains information such as Contacts, Calendar events, Tasks, Memos, or messages that you do not wish to lose, backup your device before you begin the installation process.  Wired devices may use the Backup and Restore application in the Desktop Manager.

•      Security Prompts.  After the installation is completed and you have rebooted your device, you will see several security prompts which ask you to give the NotifySync application permission to run.
For any NotifySync related security prompt: Check the box titled, Do not ask again and select the Allow button.

 

Considerations for Wired Installation

•      The following BlackBerry software is required to perform a wired installation of NotifySync for BlackBerry:

BlackBerry Desktop Software.  Downloaded to your computer workstation, this software provides tools for application loading and backups, and restorations on your device.  Download the most current version available.  

 

Accessing and Installing the BlackBerry Software

Links to the BlackBerry software can be obtained from the NotifySync portal page and are listed by carrier/by device.  Many of them are BlackBerry sites.  Some are carrier sites.  Most of these sites give you access to both the BlackBerry Desktop Software and the BlackBerry Handheld Software. 

 

1.  From a browser on your computer workstation, enter the web address, http://notifysync.notify.net/Portal.asp  and select the NotifySync Desktop Installer link.

2.  Fill out the user information page and accept the End User License Agreement.

3.  Install the Desktop Manager onto your computer workstation.  Use BlackBerry Desktop Software v5.0 or later.  BlackBerry Desktop Software.

You are now ready install NotifySync for BlackBerry.

 

Installing NotifySync

Download the NotifySync application. 

1.  Open the BlackBerry Desktop Manager on your computer workstation.

Hint:  If the Desktop Manager icon does not appear on your desktop, you can find the program, DesktopMgr, in the BlackBerry folder of your installation directory.  The default path is:  C:\Program Files\Research in Motion\BlackBerry\DesktopMgr.

2.  Select the Application Loader icon.  When the Application Loader Wizard appears, select Next.

3.  Select the NotifySync application.  If the NotifySync application does not appear on the list you will need to add it. Click the Add button on the application list.  Navigate to the Loader Files directory and open the NotifySync.alx and NotifyLib.alx files.

4.  Once all the applications you want to load are in the list and check marked, select Next to continue.

Hint:  An error reading, “Some required files are missing,” indicates that you have not installed the BlackBerry Handheld Software for your device.

5.  A summary screen displays.  It shows the applications to be loaded, a summary of how much space is available on the device, and how much space is needed to load the selected applications.  Select Finish to start loading the applications.