Viewing an Open Message

Scroll through your message list to highlight the message you wish to see.  Press the center button on the jog dial to open the message.  You can read, replied to, forward, or delete from this view.  You can move to the next or previous message in the folder using the arrow buttons located in the title bar.  You can scroll through the message using the scroll bar to the right.

 

     

 

What appears in the header and body of the message when you view it depends on how your Notification Format is set.  If you have been granted access to the Notification Format settings, they can be modified from the Client Web.  (See Setting Your Notification Format below.)  You can choose to include any or all of the following information:

      Sender Name/Address

      Subject

      Date

      Time

      Remaining Characters

      Recipient Type

      List of Recipients

      Attachments

 

View Message Screen Menu Options

Tap the title bar of the View Message screen to access a menu or press the Menu key on the device keypad:

 

Menu Options

Description

New

Displays the Compose Message screen.

Block

Blocks email from the specified address.  Open an email from the sender you wish to block and choose the Block command.

Attachments

Displays attachments associated with a message.

More

Requests another section of the current message if it exceeds the notification body size.  (Appears on the menu only if there is remaining text.)

All

Requests that all notifications be sent to complete the message that you are currently viewing.  (Appears on the menu only if there is remaining text.)

 

The following screen button operations are available from the View Message screen:

Button
Options

Description

Returns you to the mailbox screen.

Deletes the message after you confirm that you wish to delete.  

Creates a Reply for the message you are viewing, automatically populating the To and Su: fields.

Creates a Reply All for the message you are viewing, automatically populating the To field with the addresses of all recipients, and the Su: field.

Creates a Forward message for the message you are viewing, automatically populating the Su: field.

Allows you to Move the selected item to another folder. 

See Compose New Messages for information on creating reply or forwarded messages.

 

Setting Your Notification Format

You must complete this from the NotifyLink Client Web

Notification Format allows you to determine what appears in the header and body of the messages sent from the server.  You must be granted access to this setting by an administrator and can access it from the NotifyLink Client Web.

 

1.  From the Client Web, select General > Format.

2.  Place a check in the boxes beside the information you want included on email messages sent to the device.

Option

Special Considerations

Sender Name/Address

Displays even if unchecked.

Subject

None

Date

If checked, time on message is the time it was received on the Mail Server.

Time

If checked, time on message is the time it was received on the Mail Server.

Remaining Characters

Shown if entire email body did not fit in the notification.  You can request MORE or ALL of the email to be sent.  The screen will display as much text as memory will allow.

Recipient Type

Indicates the type of recipient you are.

List of Recipients

Lists To: and Cc: in addition to From:  Scroll above the From: field or select View Recipients from the menu.

Attachments

Attachments are displayed at the end of the message body.

3.  Select Apply Changes.

4.  Selecting the Notification Body Format button allows you to modify the initial notification body size (1 – 30K) and the size of subsequent viewing pages, if the body is larger than 30K.

5.  Select Apply Changes and then Close to exit the Notification Body Format screen.

6.  Select Close again to exit the Notification Format settings.