This chart summarizes the settings that control how the email and PIM (calendar events, contacts, and tasks) are synchronized to the device. Some settings are configurable on the device. Others are configurable through the NotifyLink Client Web. Instructions for accessing the Client Web
Below is a list of the settings and where they can be configured.
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Configuration Settings |
Description |
Configurable via: |
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Set Default Account: For Mail, Calendar, Contact Group and Reminders (Tasks) |
If you have multiple Mail/PIM accounts on your device, you will need to set a default account. Make the Exchange account associated with your NotifyLink user account the default for the Mail account, the Calendar, the Contact Group and Reminders (Tasks). Mail and calendar/contact items that originate from alternate applications on the device will then synchronize to the server. (Example: Using the Contacts application to attach a contact to an email.) If defaults are set to other accounts, such data will not synchronize to the server associated with your Exchange account. |
Device (Mail) > Default Account (Contacts) > Default Account (Calendars) > Default Calendar (Reminders) > Default List
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Filters |
Filters messages sent from the server |
NotifyLink Client Web: |
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Folder Mirroring |
On the web Folder Mirroring is automatically enabled. Select email folders to be synchronized to the device. Users may choose Sent, Trash, Drafts, or custom folders. |
NotifyLink Client Web: To select folders: Mailbox > Folders |
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Mail Folders to Push |
On devices running OS 3.0 or later, other folders (excluding Trash) can be selected to automatically synchronize like the Inbox. Older operating systems do not have this option and require that you open any folder other than Inbox in order to initiate synchronization. |
Device |
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Notification ON/OFF |
Enables/Disables NotifyLink message notification. Restarts/Suspends retrieval of Email from the server. |
NotifyLink Client Web: |
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Mail Days to Sync |
Number of days a message is available on the device. Use as a cleanup setting to manage message quantity. Cleanup will take effect within 24 hours of the scheduled delete. Choose 1 or 3 days, 1 or 2 weeks, or 1 month. “No limit” is not supported, but if chosen, will default to 180 days. |
Device
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Show number of messages |
The number of items sent to the device in each Sync request. If more than the selected number of items exist, multiple Sync requests are used until all items are retrieved. Choose from 25, 50, 75, 100, 200 recent messages. |
Device
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Calendar Sync |
Set the calendar synchronization range - how far back and ahead to sync your calendar events on the device. Look-back is set from the device. Default is 1 month. Choose from 2 weeks, 1, 3, 6 months or All Events. (If All Events is chosen, Look-back is set to 104 weeks.) Look-ahead is set from the client web. Default is 26 weeks. Choose from 1 to 104 weeks. |
Device NotifyLink Client Web: |
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Filter Meeting Response Emails |
When enabled, this option filters out meeting response emails sent directly from the iOS device to the meeting organizer. The organizer may still receive response email from the attendee’s PIM server. In cases where the PIM server is configured to send response email, this filter serves to eliminate duplicate notifications. |
NotifyLink Client Web: |
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Choose Address Books |
If the groupware server supports multiple address books, choose which will synchronize to the device. Contacts from the chosen address books will synchronize to the device’s “All Contacts.” |
NotifyLink Client Web: |