Security Settings

 

SSL

SSL is an encryption protocol for data-in-motion between the device and NotifyLink server.  An SSL certificate must be installed on the web server in order for you to use SSL.  Check with your IT administrator to determine if this feature is available to you.  (SSL is available to NotifyLink On Demand users, as all On Demand servers are equipped with SSL certificates.)

Enable/Disable SSL encryption when you create your Exchange (EAS) account by entering the Incoming Mail Server address.

•      Use the protocol identifier: https to enable SSL

•      Use the protocol identifier: http to disable SSL

You may also enable/disable SSL encryption at a later time by editing the Incoming Mail Server address.

 

Inactivity Timeout and Screen Locks

To preserve battery life, the device screen turns off automatically at the interval to which it has been set.  If you have turned on the lock setting, the screen locks 5 seconds after it goes dark.  When you wake the device it prompts for the unlock code you have set – a Simple PIN or a Password.

Change Your Inactivity Timeout 1.   Select Screen & Lock from the device menu.  2.   In the Screen box, tap Turn off after. 3.   Select the inactivity timeout interval:  30 Seconds, 1, 2 or 3 minutes.
Activate or Change the Lock Setting 1.   Select Screen & Lock from the device menu.  2.   Tap the Secure Unlock box. 3.   Select the type of unlock code you wish to use:  Simple PIN, Password 4.   Enter the Simple PIN or Password, then confirm your entry by entering it a second time.

 

 

Remote Wipe

In the event that your device is lost or stolen, contact your IT Administrator as soon as possible.  The administrator has the ability to enforce a Remote Wipe security function on the device from the NotifyLink Administration Web. 

A Remote Wipe will perform a full erase on the device which deletes all personal information, such as messages, contacts, calendar events and tasks, the Microsoft Exchange ActiveSync account, and any third party applications you have added.  In addition, the wipe deletes all files stored in the USB drive of your phone, which includes all documents, pdfs, pictures, videos, and music files.

If you should retrieve the phone, turn it on and sign in to your existing Palm profile.  Any data that has been backed up to your profile, including third party applications will be restored to the phone.  The Microsoft Exchange ActiveSync account (connection information) is restored as well.