Additional GroupWise Step - Register Trusted Application

Complete this step only if you are using a GroupWise server, and you wish to register NotifyLink as a Trusted Application.  If you are upgrading and you previously registered NotifyLink as a trusted application, you DO NOT have to register again.

 

Recommendations and Requirements

•      Make sure you have updated the NotifyLink SQL Database, Web/HTTP, and Messaging components before you register.

•      The machine that the registration application is run on must have Novell Client installed on it.  Once NotifyLink is registered as a trusted application, you can remove Novell Client.

Note:  There is no 64 bit version of the Novell Client for Windows Server 2003.  If you have installed NotifyLink on Windows Server 2003, a workaround solution is to install Trusted Application from another server that has the Novell Client already installed.  Please reference Knowledge Base article for instructions.

•      It is recommended that you register NotifyLink as a Trusted Application on the machine where you have installed the NotifyLink Messaging component.

•      You must enable multi-PIM processing by increasing the number of MaxThreads to 3 in the registry’s NLES PIMService.  See Enable Multi-PIM Processing in the NotifyLink Administrative Web Guide for instructions.

 

Registration Instructions

1.  Log into Novell so that you have administrative rights to the primary GroupWise domain. 

2.  Run the installer on the machine where you have installed the NotifyLink Messaging component.

3.  Select Register Trusted Application and then click Register. 

 

Troubleshooting Tips

Errors.  If you press the Register button and get an error that the registration application could not be run, open up a Windows explorer window and browse to the NotifyLink application directory,  C:\Program Files\Notifylink Enterprise Server (by default).   Ensure that the file, RegisterTrustedApp.exe exists.  Double-click this file.  If it still does not launch, you should be given a more specific error as to why the application could not be run.

The registration application will prompt you for a path to the primary domain.  Provide this path and press the “Register Trusted App” button.

If the application registers successfully, an application key will be encrypted and stored in the NotifyLink database.  A trusted app with the name “NotifyLink” will be registered with your primary GroupWise domain.  It should be viewable via ConsoleOne under Tools > GroupWise System Operations > Trusted Applications.

 

Authorization Failures. Since the trusted application must be registered with the primary domain, it may take some time for the trusted application to be recognized by secondary domains.  If your GWIA is on a secondary domain and you are experiencing authorization failures from our services after registering as a trusted application, you may want to disable NotifyLink from using the trusted app functionality for a short period of time.  (See "Toggle Trusted App ON / OFF" below.)

 

Toggle Trusted App ON / OFF

When you register as a trusted application, NotifyLink will automatically switch the trusted app flag to “ON”.  If you would like to make a change to this value, log into the NotifyLink Administrative Web console.  If Trusted App has been registered and a GroupWise mail server has been added, you can toggle between ON and OFF in Server Administration.

 

To Remove the Trusted Application Registration

Uninstalling the NotifyLink software will not automatically unregister NotifyLink as a trusted application.  To remove NotifyLink as a trusted application you must go to ConsoleOne under Tools > GroupWise System Operations > Trusted Applications.   Select NotifyLink and press Delete.