Implementation Guidelines: Preventing/Managing Device Breaches

 

Lock settings are managed from the Administrative Web.

-Select User Administration > select a user and click the Edit User Policy button > Lock Rules

 

 

Password settings are managed from the Administrative Web.

-Select User Administration > select a user and click the Edit User Policy button > Password Rules

 

 

Clear Device, Remote wipe and lock commands are issued from the Administrative Web.

-Select User Administration > select a user and click the Edit User Policy button > Security Rules

 

Devices synchronizing with NotifyLink

Devices synchronizing through an ActiveSync Server

 

Recommended Follow Up Practices When Remotely Clearing Devices 

The success of the clear device and remote wipe options depends on timing and whether or not the wireless device connects in order to receive the message. 

There are maintenance settings within the server system that will eventually remove the clear message from the database.  If this happens before the device connects and receives the message, the device will not be cleared.

Therefore, administrators are advised to execute ‘best practice’ measures to ensure that no further data gets to the device.  The best practice is to remove the user from the NotifyLink server. 

From the User Administration page, select the user and click the Remove User button.