Create a Filter

1. Select Mailbox Properties > Filters

 

2. Click the New Filter button on the Filter Management screen.

 

3. Enter a Filter Name to identify this particular filter.

 

4. Choose the Filter Option:
Send the message if it meets this criteria.
Hold the message if it meets this criteria. 

 

5. Check the criteria you wish to use and enter key word match phrases or addresses where necessary.  (See descriptions below.)

 

6. To save the filter, click Add Filter.

 

Filter Criteria

From

Filters emails from the specified address.  Enter multiple addresses separated by a space, comma or semicolon.  If all of the addresses match, filter action is taken. You may enter a partial email address.  EX: Enter jdoe for jdoe@anywhere.com

Subject

Filters emails containing the specified word or phrase in the email subject field.  Enter words separated by a space, comma or semicolon.  Exact matching is necessary.  If you enter multiple words, all the words, in any order, must appear in the subject.

Body

Filters emails containing the specified word or phrase in the email body.  Enter words separated by a space, comma or semicolon.  Exact matching is necessary.  If you enter multiple words, all the words, in any order, must appear in the body.

To

Filters emails sent to the specified address.  Enter multiple addresses separated by a space, comma or semicolon.  If all of the addresses match, filter action is taken.  You may enter a partial email address.  EX: Enter jdoe for jdoe@anywhere.com

Recipient Type

Filters emails:

Sent to me - filters email showing your email address in the TO: field
CC: to me - filters email showing your email address in the CC: field
BCC: to me - filters email showing your email address in the BCC: field

Importance

Filters emails with “High” importance.

Sensitivity

Not currently available as a filter criteria.