Device

Use the Device page to change device properties, or register the device for use with eWord or eCell (BlackBerry users). You can also view your NotifyLink license number and authentication password from this page.

Location: Select the General tab, then click on the Device button.

NotifyLink Client Devices

ActiveSync Solution Devices

1. View or edit the following information:

PIN	(Personal Identification Number) The user’s 8-digit BlackBerry PIN or 10-digit device phone number.
Alias	Identifies a device during registration and when it sends messages to the server. Can be the user’s device phone number or first and last name.
Device	Select the wireless device being used.
Service Program	Select the wireless carrier.
Time Zone	Select the time zone in which you are using the device.
License	The NotifyLink license that applies to this account. This is a view ONLY field.
Authentication Password	This is a view ONLY field, however, it may not be displayed at all if the administrator has blocked the display for security reasons. This is the password that the device uses to authenticate to the NotifyLink Web/HTTP server when it retrieves messages. You can change the Authentication Password from the Security page.
Reload Device	This option appears for ActiveSync Solution device users ONLY and is not supported at all for Symbian S60,3 devices. Reloading forces a new initial synchronization with the server, removing all items of a given type (mail calendar, contacts, tasks) from the device and downloads them again from the server. This is intended for use as a troubleshooting tool. Choose the item type(s) to reload and click the *Reload Device* button.

2. Use the Synchronize Device button to resend registration messages to your device. This needs to be done when the device needs configuration information from the user account on the server.

Some examples of when this might be necessary are:

• Your account has been deleted on the device and you need to reestablish connection with the server by reregistering.

• There has been a change in the IP address of the NotifyLink Enterprise Server or the IP address has been changed to a domain name.

• Your NotifyLink account has been moved to another server.

ActiveSync users will have a button labeled Clear Registration in place of the Synchronize Device button. Use this button to clear the unique identifier stored for the ActiveSync device registered to your account. Clearing this registration information will allow the device to attempt a reconnection and send updated information to the server. This might be necessary if you have changed devices.

3. Click Apply Changes to save any changes made to the information on this page.